M'Connect: Your single account for accessing local government services

Temps de lecture : 3 minutes

Qu'est-ce que M'Connect ?

M'Connect est le nouveau compte unique (anciennement compte citoyen) qui vous permet d’accéder simplement et en toute sécurité aux services de la collectivité : transport TaM, piscines, médiathèques…

Avec un seul compte, vous pouvez vous connecter à différents services sans avoir à gérer plusieurs identifiants et mots de passe. M'Connect remplace progressivement les anciens comptes locaux utilisés par certains services.

Why use M'Connect?

One account for multiple services

No more need to remember multiple usernames or passwords: your M'Connect account lets you access various local government services with a single sign-on.

Simpler login

You use the same login credentials for all M'Connect-compatible services.

Enhanced security

Your information is protected by a modern authentication solution that meets current security standards.

A better user experience

When conducting future transactions, you will no longer need to create a new account for each service.

Besoin d'aide ?

Si vous rencontrez une difficulté lors de la création de votre compte ou pour accéder à l’un de vos services avec M’Connect notre assistance est à votre disposition :

Assistance M’Connect

FAQ

  • I already have an M'Connect account

Click the "Log in with M'Connect" button and enter your usual login credentials.

  • I don't have an M'Connect account yet

You can create your account directly when you first log in to a compatible service. The process only takes a few minutes.

When you log in to M'Connect for the first time, your existing accounts may be automatically linked so that you can retain your data and access.

M'Connect simplifies access to digital services by offering a single, secure account for the entire country.

No. The M'Connect rollout is designed to preserve your existing information and access rights.

No. When you log in to M'Connect for the first time, a reconciliation process will link your old account to your new M'Connect account.

In some cases, automatic reconciliation may not be possible:

  • Change of email address;
  • Multiple existing accounts;
  • Discrepancies in information across services.

In this case, our support team can assist you.

Some data may require further verification. You can contact support to have an analysis performed.

Depending on the service, minors under the age of 15 may continue to use their usual account. Access procedures are specified on each relevant service's page.

Use the "Forgot Password" feature available on the M'Connect login page.

Before contacting support, please check:

  • That your email address is correct;
  • That your password is valid;
  • That you are using the "Log in with M'Connect" button.